About Your Privacy
At North Carolina Association of Electric Cooperatives (NCAEC), protecting the privacy of your personal information is important to us. We respect your privacy and strive to keep information about you secure and confidential. This notice describes our practices to protect your personal information. These practices are intended to protect your information even after our relationship with you ends. If you have questions, please contact us at North Carolina Association of Electric Cooperatives, 3400 Sumner Blvd., Raleigh, NC 27616.
This notice uses the term "nonpublic personal information." This means personal information about you that identifies you and is not available from public sources. The practices described in this notice apply only to individuals.
The primary reasons that we collect and maintain customer information are to serve you. Unlike many companies, we do not sell customer information for third parties to use for their own purposes. We may disclose information when we believe it necessary to conduct our business.
Maintaining Confidentiality and Security
We safeguard customer information, and our employees receive training about the importance of confidentiality and customer privacy. Our employees and contractors are required to protect the confidentiality of your information in compliance with our established policies, and we endeavor to restrict access to nonpublic personal information to our employees and contractors who have a business reason for access. We maintain physical, electronic, and procedural safeguards intended to comply with federal regulations to protect your nonpublic personal information. We also assess new technology for protecting information and upgrade our systems when appropriate.
The practices outlined in this disclosure are subject to change, but we will communicate any major changes to you when required by applicable laws. The practices in this disclosure replace all previous notices or statements on the same subject matter.